How to be a successful sales person

In recognition of the many challenges we experience in business, no matter our field, we would like to extend regular encouraging, inspiring, and creative tips that are meant to help you and your organization.
Here's the first TIP for this week...and stay tuned for more of it in the weeks to come.
Tips on How to be a SUCCESSFUL Sales person (by Richard Haasnoot):

  1. Have passion for PRODUCT and PEOPLE. Love your product and your customers. Passion is persuasive!
  2. What does the customer really need? It is not always what they say they need. Be a detective by asking great questions that gives you the answers.
  3. Talk their language. "When in Rome..." You know the saying, but use this classic advice to learn the special language a customer uses.
  4. Will the buyer please stand up? This can be where you earn your detective's badge.It is not always obvious, so never assume you know. Confirm, and then confirm again, who the decision maker is, or you will waste enormous amounts of time.
  5. Slow down, don't need it. It is ok if a customer really does not need your product now. Do no be angry or upset, but plant the seeds for future sales. In sales, patience is a tough-earned virtue.
  6. Obstacles are your best friends. Obstacles only mean you do not know everything you need to know. Expect obstacles, expect to learn from them, and you can expect success.
  7. Add value. Under-promise and over-deliver is a great way to make the current sale turn into one hundred future sales.
  8. Be you. Do not be an actor, which is another profession entirely. Be yourself and you will do your best. It is that easy.
  9. Wishing you a productive week!